1. Introduction
ZAD Tech Solutions ("ZAD Tech Solutions," "we," "us," or "our") operates the website at zadtech.cloud and related pages (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Site or submitting a form, you agree to this policy. If you do not agree, please do not use the Site.
2. Who This Policy Applies To
This policy applies to visitors, prospective clients, and anyone who contacts us through the Site. It does not cover third-party websites linked from the Site; those sites have their own policies.
3. Information We Collect
We may collect the following types of information:
- Contact details you provide — such as name, email address, phone number, company name, and message content when you use our contact or project consultation forms.
- Project information — including the service you select, project summary, and any details you choose to share in consultation requests.
- Technical data — such as browser type, device type, approximate location (derived from IP), pages visited, and referral source, collected through standard server logs or analytics tools.
- Preferences stored on your device — such as language (English or Arabic), theme (light or dark), and draft consultation form data saved locally in your browser until you submit or clear it.
4. How We Use Your Information
We use information we collect to:
- Respond to inquiries and consultation requests
- Evaluate project fit and prepare proposals or estimates
- Improve the Site, content, and user experience
- Send administrative messages related to your request (for example, confirmation that we received your submission)
- Comply with legal obligations and protect our rights
5. Legal Basis (Where Applicable)
Depending on your location, we process personal data based on your consent (when you submit a form), our legitimate interests in operating and improving our business, and compliance with applicable law.
7. Data Retention
We keep contact and consultation submissions for as long as needed to respond to you, manage our relationship, and meet legal or business record requirements. Technical logs are typically retained for a shorter period unless needed for security or troubleshooting.
8. Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also withdraw consent where processing is consent-based.
To exercise these rights, contact us at zadtechsolutions1@gmail.com. We will respond within a reasonable time as required by law.
You can clear browser-stored preferences (language, theme, consultation drafts) through your browser settings.
11. Children's Privacy
The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.
12. International Users
ZAD Tech Solutions operates from Egypt and serves clients globally. Your information may be processed in Egypt or other countries where our providers operate. By using the Site, you understand that laws in those locations may differ from yours.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the Site after changes means you accept the updated policy.
14. Contact Us
For privacy questions or requests regarding your data:
Phone: +20 10 14127901
Email: zadtechsolutions1@gmail.com
Location: Cairo, Egypt