Healthcare · Case study
Clinic scheduling and patient portal
Appointment coordination and staff workflows replaced phone logs with a scheduling system and patient-facing portal.
Business challenge
Appointment coordination depended on phone calls and paper logs. Front-desk load spiked daily, capacity planning was opaque, and patients had no reliable way to check booking status.
Solution architecture
Staff scheduling application with resource calendars, role-based access for clinical and admin users, notification hooks for confirmations, and a patient portal for booking status. Deployed with monitored Node services and PostgreSQL.
Technologies used
- React
- Node.js
- PostgreSQL
- DevOps
Business impact
- Clearer appointment capacity planning for clinic leadership
- Reduced front-desk coordination load during peak hours
- Role-based access separating clinical and administrative data
Ready for a similar outcome?
Tell ZAD Tech Solutions about your operations challenge — we will respond with a clear consultation.